Our credit collections team is responsible for processing all activities related to debt collection for the company. This role is of fundamental importance because you will be interacting closely with K2’s clients to ensure all collections are properly audited.  It is important that you are comfortable being a confident communicator that can handle difficult conversations with tact and yet be firm while representing K2. 

The primary role of the Credit Controller EMEA involves dealing with the most complex markets and clients on the timely collection of all invoices. 

Responsibilities

• Chase overdue payments, escalating response in accordance with established processes

• Issue monthly invoices to all clients and review portal billing when required

• Processing accounting receivables and incoming payments in compliance with financial policies and procedures, allocating daily payments received into GBP, EUR, SEK,  NOK, CZK and USD accounts to customer accounts in SAP

• Reconciling of the assigned accounts on the receivable ledger to ensure that all payments are accounted for and properly posted, and issuing customers statements as required.

• Opening of new AR accounts and reviewing credit of new customer creditworthiness using Creditsafe via online applications or on request of the sales team.

• Forecast client payment for cash flow purposes.

• Attend fortnightly EMEA Cash Collection meeting and provide DSO update 

• Establishing relationships with clients Accounts Payable departments

• Dealing with various queries received into the shared email box & escalate issues as necessary

• Mentor junior colleagues.

• Work closely with the Sales & Business Operations team to ensure accurate communication

• Proactively identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies

• Ad-hoc duties and project work as directed by the line manager.

Requirements & Skills

• Proven success in all aspects of debtor management and cash receipting

• Excellent written and verbal communication skills

• Superb phone presence

• An innate sense of urgency and a positive can-do attitude

• Adept at organization and time management

• Ability to think strategically and connect the dots

• Fluency in English (Italian and other European languages are a plus)

• CIMA partially qualified is a plus

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This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  Our team is dedicated to this policy with respect to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.