K2 Partnering Solutions is a global provider of innovative consultative solutions in enterprise applications, AI, and cloud technology.

Role Overview

We are seeking a senior Programme Manager and a Project Leader to take ownership of governance, structure, and delivery discipline across a large-scale, multi-technology deployment programme.

The programme is transitioning from a traditional Time & Materials model to a structured, forward-deployed managed services model, and this role will be central to making that shift successful.

This is not a reporting role. We are not looking for a traditional PMO profile focused on reporting.

We are looking for a Programme Manager who can take control of how the programme operates and ensure delivery discipline from day one. This role is accountable for ensuring the programme operates within a defined delivery model and does not revert to ad hoc ways of working.

Responsibilities

 Own Programme Governance & Delivery Discipline

• Define, implement, and enforce governance across all workstreams

• Establish clear operating rhythms (daily/weekly/monthly cadences)

• Own RAID, KPI, SLA tracking — and ensure actions are driven, not just reported

• Act as the central control point for programme visibility and escalation

• Serve as the primary executor of PMO standards (QA, Testing, Tracking, Change Control) across all deployment streams.

• Deployment Committee meetings to drive status tracking and immediate blocker resolution

• Ensures disciplined execution and sits on the Tactical (performance) and Operational (daily management) Committees. 

• Ensure all Rollout Kits are complete, approved by the Program Customer Lead  and compliant with the Global Template prior to deployment.

 Drive the Delivery Model

• Ensure all teams operate within the defined deployment framework and ways of working

• Prevent regression into traditional staff augmentation / T&M behaviours

• Implement the Hybrid Agile methodology: "Agile at the Core" for build/test (Sprints) and "Waterfall at the Edge" for governance (Stage Gates)

• Maintain consistency across teams and locations, acting as the "Template Guardian" and escalating any deviations to the Program Lead immediately

• Embed consistency across deployment teams, locations, and technologies

• Work closely with leadership to reinforce expectations and behaviours

 Integrated Planning & Execution Oversight

• Own the end-to-end integrated programme plan across multiple workstreams:

• ERP (e.g. SAP or equivalent)

• CRM / digital platforms

• Integration & data

• Testing, deployment, and hypercare

• Manage dependencies, sequencing, and readiness across sites and regions

• Manage and monitor end-to-end rollout execution in alignment with the Go-Forward Deployment Office and Intake Office

• Maintain the Phase Cutover Plan and Performance Dashboard, keeping all stakeholders informed in real time

• Coordinate User Acceptance Testing (UAT) and obtain final system sign-off (Accountable)

• Ensure delivery milestones are realistic, tracked, and achieved

Operational Management

• Lead daily and weekly Deployment Committee meetings: surface blockers, track action items, and drive rapid resolution

• Monitor team capacity and workload across Forward Deployed Engineers and Project Managers 

• Coordinate with Site Coordinators and the Go-Forward Manager to resolve on-the-ground delivery issues in real time

• Oversee the Customer Shared Support Center operational readiness (Phase 2 onwards)

 Stand Up the Programme Properly (Phase 1 Focus)

• Support the onboarding of teams into a structured delivery model

• Ensure clarity of roles, responsibilities, and handoffs from day one

• Drive readiness activities (onboarding, knowledge transfer, deployment preparation)

• Establish early control to set the foundation for Phase 2 and managed services transition

Knowledge, Standards & Reusability

• Ensure consistent documentation, knowledge capture, and reuse of assets

• Support the creation of a scalable, repeatable deployment approach

• Promote a "Library-First" culture: ensure the team consults the Digital Knowledge Content Library before escalating to SMEs

• Reduce reliance on "tribal" knowledge by formalizing it into reusable digital assets for the Customer Client University

• Oversee contributions to the Customer Client University / Digital Knowledge Content Library to grow the reusable asset base

• Support the structured handoff of knowledge and operations to Customer during Phase 3 (quiet adoption)

 Stakeholder & Vendor Management

• Interface with senior client stakeholders, system integrators, and internal leadership

• Provide clear, concise, and actionable reporting at executive level

• Manage escalations proactively and drive resolution

• Prepare and present status reports, performance metrics and risk updates for Tactical and Operational Committees.

• Interface with the Program Customer Team Lead to ensure Template compliance and receive directional guidance (Phase 1).

• Liaise with Customer Extended teams, Site Key Users and K2 OCM Team per RACI responsibilities.

• Support the transition from T&M to Fixed-Price by documenting delivery evidence and contributing to pricing models.

Skills & Requirements

• 10–15+ years’ experience in Programme Management within large-scale IT or transformation programmes

• Proven experience leading multi-stream, multi-country deployment programmes

• Strong experience in enterprise environments (ERP, CRM, integrations, digital platforms)

• Experience driving structured delivery models or managed services transitions

• Track record of operating in complex, multi-vendor environments

• Strong leadership and presence — able to challenge and drive accountability

• Highly structured, with the ability to bring order to complex environments

• Excellent stakeholder management at both delivery and executive level

• Pragmatic — able to balance framework with delivery constraints

• Strong focus on execution, not just planning

• Experience with enterprise delivery frameworks (e.g. SAP Activate, Agile/Waterfall hybrid models)

• Strong planning capability (MS Project, Smartsheet or equivalent)

• Advanced reporting and programme tracking skills

• Comfortable operating in high-pressure, high-visibility environments

• Jira, SAFe, Agile, Delivery certificantions will be considered a strong plus

#LI-GZ1

#LI-Hybrid

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This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  Our team is dedicated to this policy with respect to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.