K2 Partnering Solutions is a global provider of unique end-to-end consultative solutions in the enterprise applications, AI, and cloud space.

Role available in Milan, London and Madrid  

Our Credit Control team is responsible for processing all activities related to cash collection for the company. This role is fundamental because you will be interacting closely with K2’s clients to ensure all invoices are collectable and there are no issues leading to payment disputes. It is important that you are a confident communicator that can handle difficult conversations with tact and yet be firm while representing K2. 

The primary role of the Credit Controller EMEA involves dealing with the most complex markets and clients on the timely collection of all invoices. 

Responsibilities

• Following up on invoices and escalating overdue payments in line with established processes.

• Sending invoices to clients via various means, including portals and other platforms.  

• Processing incoming payments in various currencies in compliance with financial policies and procedures, and posting them to customer accounts in SAP.

• Reconciling assigned accounts on the Accounts Receivable ledger to ensure all payments are accurately recorded and allocated, and issuing customer statements as required. 

• Reviewing payment terms for new customers and assessing their creditworthiness, using credit agencies such as Creditsafe via online applications.

• Forecasting client payments for cash flow management purposes.

• Attending monthly EMEA Cash Collection meetings and providing updates on DSO.

• Establishing relationships with clients’ Accounts Payable departments.

• Dealing with various queries and escalating issues when necessary.

• Working closely with the Sales and Business Operations teams to ensure effective communication.

• Proactively identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies.

• Ad-hoc duties and projects as directed by the line manager.

Requirements & Skills

• Proven success across all aspects of account management, debt management, cash collection and improvement of DSO

• Excellent written and verbal communication skills, with professional and engaging telephone manners

• Ability to learn and understand client invoice and PO portals

• Experience with SAP and other accounting systems

• Experience with Salesforce will be valued

• Advanced Excel skills (queries, pivot tables and lookups)

• An innate sense of urgency and a positive can-do attitude

• Adept at organization and time management

• A logical and strategic mindset

• Strong attention to detail

• Fluency in English (French, German, and other European languages are a plus)

-----

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  Our team is dedicated to this policy with respect to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.